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The NHS system across Sutton is currently experiencing an unprecedented period of exceptionally high demand across the local hospital, community and primary care.  We would be grateful if you could bear this in mind whilst we endevour to meet your health needs in as timely a way as possible.

Please consider using your local pharmacy for non-urgent health advice and call or go online to use 111 for urgent medical help where appropriate. Please only call 999 if it is a life-threatening emergency. Thank you.

 

*NEW TELEPHONE SYSTEM AND NUMBER CHANGE* NEW NUMBER 020 8224 4100

Welcome to Mulgrave Road Surgery

All staff at Mulgrave are dedicated to providing high quality healthcare to patients and a professional service whilst adhering to infection prevention control standards. 

Our mobile-friendly website is designed to keep you up-to-date with current services and provide a useful resource for other health-related information.

Mulgrave Road Surgery now operates a choice of appointment bookings - face-face / telephone or video consultation. Home visit requests will be triaged and referred to the paramedic acute home visiting service where necessary.

MISSION STATEMENT

Aiming to improve the health, well-being and lives of those we care for.

Mulgrave Road Surgery has remained open during and after the Pandemic; and has continued to provide good quality patient care. The Pandemic has brought some challenges to patient access and how we consult. These changes have been necessary to protect patients and staff from further spread of Covid-19.

As soon as our phone lines open at 8:30am we have a queue of patients waiting to speak to our receptionists – the receptionists also handle face to face enquiries and support patients arriving for their appointments. We manage over 750 patient appointments every week at Mulgrave Road Surgery and 500 of those are with a GP. That is 100 GP appointments on average daily.  Please see the Iceberg Poster for a picture summary of services offered by the GP Practice.

We expect patients to be respectful and courteous to our staff. Unfortunately, there have been some instances where our staff have been treated unacceptably. While we ask you kindly for your patience and understanding, we will also not tolerate abuse towards staff of Mulgrave Road Surgery. Once again, we want to reiterate that we are here to help.

We are DDA and GDPR Compliant. MRS Recruitment Privacy Notice

NEW SERVICE FOR PATIENTS

The getUBetter app is provided free of charge by Sutton CCG for patients registered at Mulgrave Road Surgery. It can be accessed on a Smartphone or on the Web and
guides you day-by-day through a sequence of exercises and tips to help you get better from a range of new or recurrent musculoskeletal conditions:

Please click on this link to register for getUBetter 

Kooth Online Mental Health Wellbeing 

www.kooth.com

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(Site updated 04/05/2022)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website